Welcome to the Caius Maintenance & Housekeeping Ticketing System.

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid CRSiD email address is required to submit a ticket.

For further information on our Maintenance and Housekeeping departments, please refer to their pages on the Caius Intranet, The Venn.

If you have an IT related issue, please email our service desk it.servicedesk@cai.cam.ac.uk and your request will be processed.